Contact our support staff for a fast and friendly response. Whether you have a simple question, need guidance or assistance, or are experiencing equipment failure or malfunction, we are here for you. Unless it is an emergency, all support requests will be handled during normal business hours. For fastest service, please fill out the following form. Your message will be forwarded to an expert team member that will contact you to resolve the issue. If we are unable to resolve the issue via e-mail or phone, we will be glad to schedule a service call. We are dedicated to providing a 24-48 hr. turn-around time for security service calls, and same week appointments for all other issues.